Customer Service Representative - Entry Level - Immediate Hire Job at New Catalyst Incorporated, Jeffersonville, IN

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  • New Catalyst Incorporated
  • Jeffersonville, IN

Job Description

Job Description

Job Description

Join our growing team and become a key part of our mission to deliver outstanding customer service while supporting clients in their growth journey. As our client base expands, we are seeking motivated, team-oriented Customer Service Representatives who are passionate about building relationships and helping others succeed.

💼 Responsibilities

As a Customer Service Representative, you will help foster strong connections between clients and our brand while supporting sales and growth initiatives.

  • Build and maintain positive, lasting relationships with clients and customers to enhance sales and brand awareness

  • Identify and resolve client questions or concerns to ensure satisfaction and loyalty

  • Leverage product knowledge to assist in sales efforts and new client acquisition

  • Deliver personalized purchasing experiences and exceptional customer support

  • Collaborate with the sales team to identify opportunities that drive revenue

  • Work closely with Brand Relations and Sales team members to achieve performance goals

🎯 Ideal Candidate

We’re looking for friendly, proactive, and relationship-focused individuals who are excited to grow with our team. Ideal candidates:

  • Have a High School Diploma or equivalent (college a plus but not required)

  • 1–3 years experience in Marketing, Customer Service, Hospitality, Sales, or related fields preferred but not mandatory

  • Are people-oriented and passionate about building strong client relationships

  • Are charismatic, personable, and able to facilitate positive interactions

  • Are results-driven, self-motivated , and eager to improve interpersonal skills

  • Possess strong active listening skills and empathy toward clients

  • Take a solution-oriented approach to overcoming challenges

🌟 What We Offer
  • Hands-on training to develop customer service, sales, and relationship-building skills

  • Opportunities for career growth within sales, account management, and client relations

  • A collaborative, team-focused environment

  • The chance to work with diverse clients and make a tangible impact on business growth

🚀 Why Join Us

This is more than an entry-level role—it’s an opportunity to launch a rewarding career in customer service, sales, and client relations. If you are enthusiastic, personable, and ready to help clients succeed, we’ll provide the training, mentorship, and growth opportunities to set you up for success.

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